Firstpost | Watch: Air India officials offer lesson in how not to treat your passengers Firstpost Air India, which already has a reputation for sullen customer unfriendly staff has done it again. A new video doing the rounds on social media, has shown a group of Air India officials steadfastly refusing to allow a group of pleading, crying passengers fly, ... Air India distressed at the viral video for showing staff in poor light Video Goes Viral : Unpleasant display of insensitivity by AIR INDIA staff Air India 'Distressed' by Viral Video of Staff Refusing to Let Angry Passengers ... |